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Starbucks’ Coronavirus Plan Includes Major Changes To Store Pick-Up


Starbucks is implementing a new "to-go" model to encourage social distancing as an effort to help contain coronavirus. Starbucks' coronavirus plan includes major changes to how customers will pick up their drinks in stores. Here's how it'll affect your routine at the coffee chain.

On Sunday, March 22, Starbucks officially announced the temporary closure of access to company-operated cafés in the United States and Canada. This means you can only receive service at drive-thru and select grocery store locations. The change went into effect a few days earlier on Friday, March 20, and it will last for at least two weeks. The changes are the latest updates from the company to encourage social distancing and help halt the spread of coronavirus. Starbucks previously allowed ordering inside cafés, but you could only get it to-go. With the latest directive, you won’t be allowed inside company-operated cafés, but you can still use the order-ahead feature in the Starbucks app and pick it up in the drive-thru lane, and you can still order delivery through Uber Eats.

Starbucks also temporarily closed company-owned stores in popular social gathering locations, such as malls and university campuses and locations with high clusters of coronavirus cases. To prepare for the changes, make sure to check with your local Starbucks before heading out to pick up a drink. You can use the Starbucks store locator to find out more details about the location near you. The store information is being updated every 90 minutes, so make sure to check before you go.

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If you plan to order ahead, you can customize your drink through the Starbucks app, which is available for iOS and Android. After you open the app, tap "Order" at the bottom of the screen to select your go-to drink and food. From there, you can select to pick up your order at the drive-thru window.

Starbucks previously announced its stores will no longer fill personal cups with Starbucks beverages, and the policy will remain in place for the foreseeable future. Even though you won't be able to get your personal cup filled, you can still get a 10-cent discount when you bring in a reusable cup.

If you think you’re showing symptoms of coronavirus, which include fever, shortness of breath, and cough, call your doctor before going to get tested. If you’re anxious about the virus’s spread in your community, visit the CDC for up-to-date information and resources, or seek out mental health support. You can find all Elite Daily's coverage of coronavirus here.

Editor's Note: This article was updated on March 23 to reflect the most recent updates to Starbucks' coronavirus policies.

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