Urban Outfitters Thought It Was OK Not To Let Trans Person Use Dressing Room


What would you do if a store told you that you weren't allowed to try on clothes in the dressing room?

Nicholas Gorham, a transgender resident of Los Angeles, ended up in this very situation at Urban Outfitters.

The store made Gorham separate from their friend when they both wanted to use the women's dressing room.

Gorham wrote an essay for Mic about it earlier this month, discussing how UO completely "missed the mark" on acceptance of those who identify as transgender.

On this particular trip to UO, Gorham was shopping with their female friend. Apparently, they've been using women's dressing rooms in stores for a long time.

Gorham wrote,

Their normal shopping trip came to a screeching halt when an employee threw "company policy" at Gorham.

Here's the lame response Gorham got from UO after reaching out:



Why would UO turn away a paying customer like that, when dressing rooms have curtains and single stalls?

You messed up, UO. And for what? A company policy with a huge grey area?

The store provided Teen Vogue and Refinery29 with the same statement about the incident. Again, it's really lame. I'm not sure why I expect more from UO.

It said,

Does anyone else spot the glaring inconsistency?

In the message sent to Gorham, UO said not all stores are bound to any regulations regarding gender, but in the above statement, it says it's "surprised and concerned" an official protocol wasn't followed.

Whatever, UO.

Gorham summed it up perfectly in the Mic essay, writing,

Damn straight.

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Citations: Urban Outfitters turn away trans customer from dressing room (Cosmopolitan)