By now, you've probably already seen the horrifying footage of a man savagely getting dragged off a United Airlines flight by a security official after the flight had been overbooked.
Not only was the man who claimed to be a doctor dragged out, the poor guy had his head slammed into an armrest.
In case you've missed, here's the shocking footage:
Needless to say, this is beyond fucked up to treat a customer this way.
The passenger who posted the Facebook video, Audra Bridges, claims the airline initially offered overbooked passengers $400 and a free hotel room if they flew out on a 3 pm flight the next day, and no one budged.
Then, they offered $800 after passengers already boarded the plane, and no one budged.
Apparently, the manager then allegedly told passengers a computer would select four passengers to oust from the plane.
After the dude was taken off the plane, he returned and was visibly upset, disoriented and drooling blood. Here is the video:
He repeatedly said the phrases "Just kill me" and "I want to go home" over and over again.
After asking passengers to return to the gate, the flight left two hours after its scheduled takeoff.
Initially, a United spokesperson provided a weak-ass response to the whole incident, telling Gizmodo,
Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate. We apologize for the overbook situation. Further details on the removed customer should be directed to authorities.
Of course, there was zero mention of the fact a man had been bloodied and humiliatingly dragged out of plane. Way to show sympathy, you heartless robots.
Seriously, you'd find more compassion in a morgue.
Since then, United has ramped up their apology (and perhaps Googled the word "empathy"), and their CEO Oscar Munoz issued another weak-ass statement, saying,
This is an upsetting event to all of us here at United. I apologize for having to re-accommodate these customers. Our team is moving with a sense of urgency to work with the authorities and conduct our own detailed review of what happened. We are also reaching out to this passenger to talk directly to him and further address and resolve this situation.
UH, UNITED, WHY CAN'T YOU APOLOGIZE TO THIS GUY? PERHAPS YOU SHOULD START THERE?
And I'm so sorry this is upsetting to you, person who didn't have their head slammed into a armrest. *Starts world's slowest slow clap*
And also, there's a ton of Facebook and Twitter videos with enough blood for a Tarantino movie. I think there's another evidence to show how horrendously this was handled.